On mobile devices, you should also check if any other app is usurping your camera. Visit the Google Play Store if you on Android or App Store if you’re on iOS and download the latest Hangouts update. In either case, updating the app should be enough. The pre-installed Hangouts app can’t be uninstalled.
Select the Google Account you’re currently using.įind the app on your device, long-press it, and select Uninstall. Note that Android users need to sign out first: If that doesn’t help, consider reinstalling the Hangouts app on your device. Then, you can try restarting your phone or tablet. The first thing you should do is try restarting the call within the app. If you are having similar video or audio issues with the Hangouts app, you can take matters into your own hands. Now, let’s skip to solutions for Android and iOS users. Feel free to adjust the Microphone and the Speakers settings on the same page, if you’re having audio issues as well. Your video feed should appear in the top-right corner of your call. You can quickly check if you fixed the issue. Press Done to confirm the changes, and you should be able to produce a video on Hangouts now. If you see the No Camera Found message on this screen, select the dropdown arrow and select your webcam. Select the Settings in the top-right corner. Then, you should look into your Hangouts setup. Close down all camera apps and try making a video call again. Then, make sure that no other app is currently using your camera (e.g., Skype, FaceTime, etc.). If you still get the same error, try restarting your computer. 
Add someone to the call (enter their name or email, or copy the link to the call and share It). Try restarting your Google Hangouts call first: Good old restarting can help with many issues. Press the Update button if it’s available. Find the Camera under the list of devices, and right-click your device. Click on the best match at the top of the queue. Press the Win key and enter Device Manager. You can check that using the Device Manager: If you did that right, perhaps your camera needs a driver update. If the computer can’t detect your camera, you’ll see a black screen and an error message.ĭisconnect your cam and connect it again. The Camera app will launch, and if it’s connected correctly, you will see a video feed. Type in camera and click on the first result. You can test this by using your default Camera app. If Google Hangouts can’t find your camera, Maybe you haven’t set it up properly.
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